• Services And Support

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    roadside
    Roadside

    Assistance

    Reliability statistics for Mitsubishi vehicles are impressive, but should you ever need assistance in the event of a breakdown, accident, theft, or vandalism - wherever you are, 24 hours a day, 7 days a week, just call the number on your card and we will be there to help. You will be covered by Mitsubishi Motors Assistance Package (MAP) throughout your warranty period, and you can extend this cover with a MAP-upgrade.

    MAP's benefits include:
    - Basic roadside assistance at home and at the roadside
    - Towing to the nearest Mitsubishi Motors Authorised Service Point
    - Storage or parking when a breakdown occurs out of business hours and the vehicle needs to be towed to a Mitsubishi Motors Authorised Service Point
    - Urgent message relay to your family, friends, or work colleagues
    - Information service on basic technical advice upon request
    - Legal and Medical referrals for assistance

    If your vehicle can't be repaired on the spot, it will be towed to one of more than 2500 Mitsubishi Motors Authorised Service Points in 30 countries throughout Europe.


    Alternative transport or hotel - which suits you?

    If your vehicle can't be repaired within the same day, Mitsubishi Motors' Assistance Package offers a variety of options. If you are less than 50km from home, we'll take you and any passengers back and offer a replacement car for two working days. If you are more than 50km from home, you'll be offered accommodation for up to four nights or a replacement car for up to five working days.

    Three years' free Home & Roadside Assistance

    When you buy your new Mitsubishi, you will be given Free Home or Roadside Assistance throughout Europe for three years with MAP (Mitsubishi Assistance Package). This extends to more than 30 countries, so your mobility is guaranteed, even while you travel abroad for holidays or business across Europe. If you are more than 50 km from home and your vehicle can't be repaired the same day, you'll be offered up to four nights' accommodation, other transportation, or a replacement car for up to five working days.

    MAP covers older cars, too with the MAP-upgrade program

    Once your warranty is period is over, you can choose to maintain your peace of mind by continuing your cover with the MAP-Upgrade. MAP is also available for all Mitsubishi vehicles up to 10 years old. The vehicle must be serviced according to the manufacturer service schedule at a Mitsubishi Motors Authorised Service Point. MAP Upgrade is valid for 12 months or until your next service, whichever is sooner. Please consult your Mitsubishi Motors Authorised Service Point for further details of MAP and MAP-upgrade.
     

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